Product Overview
CredenceCONNECT™ is a secure, cloud-based biometric device management platform designed to simplify the way you manage your entire fleet of Credence ID biometric devices. Accessible directly from your browser, it enables centralized control and lifecycle management for all biometric projects - from deployment to maintenance. Gain granular insights into individual device performance, generate utilization and compliance reports, and monitor hardware health in real time. The platform also automates over-the-air (OTA) software distribution and proactively reports on-field failures, reducing downtime and improving operational efficiency across large-scale biometric ecosystems.
Key Benefits
- Centralized & Remote Fleet Management: Manage, analyze and monitor your entire biometric device fleet remotely through a secure, browser-based dashboard (desktop, tablet or mobile), no on-site setup needed.
- Simplified, Zero-Touch Deployment: Streamlines biometric project rollouts with pre-registered, pre-configured devices, ready for instant field activation.
- Automated Software Updates (OTA): Eliminates tedious, manual updates by installing and updating the full-stack software (OS, SDK, and private applications) Over The Air (OTA) via Wi-Fi or cellular.
- Actionable Insights and Reporting: Delivers real-time performance analytics, custom utilization reports, and detailed device-level tracking, aiding in organizational reporting.
- Proactive Maintenance & Reduced Downtime: Reduces downtime with proactive remote diagnostics, on-field failure alerts, and automated Return Merchandise Authorization (RMA)workflows, ensuring rapid debugging and preventative maintenance.
- Comprehensive Device Tracking: Tracks battery health, uptime, and geolocation metrics for every device in your network.
- Seamless App Management: Handles secure installation and updates for biometric applications directly from the App Marketplace.
- Compatible Devices: Credence ECO™, Credence-3™, Credence TAB™